Terms of Service

Acceptance of Terms

By accessing and using the website of NovaConsultant B.V. ("NovaConsultant", "we", "our", or "us") and our residential leasing services, you ("you", "your", or "user") accept and agree to be bound by these Terms of Service ("Terms").

These Terms constitute a legally binding agreement between you and NovaConsultant B.V., a company registered in the Netherlands with registration number NL27291836, having its registered office at Hoofdstraat 192, 4852 LW Breda, North Brabant, Netherlands.

If you do not agree to these Terms, you must not use our website or services.

Description of Services

NovaConsultant provides residential leasing services including but not limited to:

• Property management services for residential rental properties
• Tenant placement and screening services
• Rental assistance for prospective tenants
• Property maintenance coordination
• Tenancy agreement preparation and management
• Related consulting and advisory services

The specific terms of any service engagement will be detailed in separate service agreements between NovaConsultant and the client.

User Obligations

When using our website and services, you agree to:

• Provide accurate, complete, and up-to-date information when requested
• Use our services only for lawful purposes and in accordance with these Terms
• Respect the intellectual property rights of NovaConsultant and third parties
• Not interfere with or disrupt the operation of our website or services
• Not attempt to gain unauthorised access to our systems or data
• Comply with all applicable laws and regulations
• Maintain the confidentiality of any login credentials provided to you

Prohibited Uses

You may not use our website or services to:

• Transmit any unlawful, harmful, threatening, abusive, or defamatory content
• Impersonate any person or entity or misrepresent your affiliation
• Collect or store personal data about other users without consent
• Engage in any form of spam, unsolicited advertising, or marketing
• Upload or transmit viruses, malware, or other harmful code

Intellectual Property

The content, design, layout, graphics, photographs, images, text, videos, audio, software, and other materials on our website ("Content") are owned by or licensed to NovaConsultant and are protected by copyright, trademark, and other intellectual property laws.

You may view, download, and print Content from our website for your personal, non-commercial use only, provided that you:

• Do not remove or alter any copyright, trademark, or other proprietary notices
• Do not modify, reproduce, distribute, or create derivative works
• Do not use the Content for any commercial purpose without our written consent

The NovaConsultant name, logo, and other trademarks are the property of NovaConsultant B.V. and may not be used without our prior written permission.

Service Agreements and Fees

Specific services provided by NovaConsultant are subject to separate service agreements that will detail:

• The scope of services to be provided
• Fees, payment terms, and billing arrangements
• Duration and termination provisions
• Specific responsibilities of both parties
• Performance standards and service levels

In the event of any conflict between these Terms and a specific service agreement, the service agreement shall prevail with respect to the services covered by that agreement.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Limitation of Liability

To the maximum extent permitted by applicable law, NovaConsultant shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption or downtime
• Cost of substitute services
• Personal injury or property damage

Our total liability for any claims arising from or related to our services shall not exceed the total amount paid by you to NovaConsultant in the twelve (12) months preceding the event giving rise to the claim.

This limitation of liability applies regardless of the theory of liability, whether based in contract, tort, negligence, strict liability, or otherwise.

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, NovaConsultant disclaims all warranties, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the services will be uninterrupted, error-free, or completely secure
• Warranties regarding the accuracy, reliability, or completeness of any information

We do not warrant that our website or services will meet your specific requirements or that any defects will be corrected.

Indemnification

You agree to indemnify, defend, and hold harmless NovaConsultant, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Your infringement of any third-party rights
• Any content you submit or transmit through our services

Termination

Either party may terminate these Terms at any time with or without cause and with or without notice. Upon termination:

• Your right to use our website and services will immediately cease
• Any outstanding obligations or liabilities will survive termination
• Provisions regarding intellectual property, limitation of liability, and governing law will remain in effect

NovaConsultant reserves the right to suspend or terminate your access to our services immediately if you violate these Terms or engage in any prohibited activities.

Governing Law

These Terms and any disputes arising from or related to them shall be governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.

Any legal action or proceeding arising from or related to these Terms shall be brought exclusively in the competent courts of the Netherlands, and you hereby consent to the jurisdiction of such courts.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

Changes to Terms

NovaConsultant reserves the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last updated" date.

Your continued use of our website or services after any changes to these Terms constitutes your acceptance of the modified Terms.

We encourage you to review these Terms periodically to stay informed of any updates or changes.

Force Majeure

NovaConsultant shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure results from circumstances beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, or extreme weather conditions
• War, terrorism, civil unrest, or government actions
• Pandemics, epidemics, or public health emergencies
• Internet or telecommunications failures
• Power outages or utility failures

Contact Information

If you have any questions about these Terms of Service, please contact us:

Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and NovaConsultant regarding the use of our website and services.

These Terms supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and NovaConsultant relating to the subject matter hereof.